The only kind of guarantee that makes sense...A 100% T Shirt Guarantee!
We want you happy each and every time you buy from us. If you don't like what we sent you, send it back. We'll immediately issue you a refund, replacement, or store credit -- your choice. And we'll be friendly about it too with no hassles -- that's our commitment to customer service excellence! Applies to retail orders only.
Our Return Policy...
For a full product refund, store credit, or exchange, please return your T Shirt(s), Sweatshirt or other item to us within 10 days of when you receive them, by the most cost effective carrier (usually this is the US Postal Service), and in original condition (please, no worn or washed shirts). Please include a copy of the invoice you received with a note indicating if you would prefer an exchange, replacement or a refund. We'd also like to know why you're returning the product, so we can improve our products and service. -- but you don't have to tell us. The fact that you don't like it is good enough for us. This applies to retail orders only.
We do recommend that you return products to us insured. The United States Postal Service or United Parcel Service (UPS) will insure your package to guard against loss. If something happens in transit to the package and it doesn't get delivered, we can't give you a refund.
The address for returns is:
Imprints Plus
444 Elmwood Dr.
Windsor Locks CT 06096
Phone 860 416-2226