The average time to process an order is 24 hours if the product is in stock.

 

Most products are in stock and we pride ourselves in fulfilling orders quickly.

Average Delivery Transit Times: 2-5 business days in the Continental United States

 

 

Packaging:

The quality of your shipment is our priority and the materials we use to package our products reflect our commitment.

 

Tracking Your Order:

When your order ships, we e-mail you a Shipping Confirmation E-mail. If tracking service is available, we include the Tracking number in your Shipping Confirmation e-mail (if you do not receive a tracking number, then tracking service is not available for your package).

 

We use the United States Postal Service (USPS) to ship our products. Should you have any questions regarding your shipment, please contact the carrier for assistance:

 

USPS
1-800-275-8777

 

Return Instructions:

Imprints Plus is committed to quality products and your satisfaction is 100% guaranteed!

 

If for any reason you are not completely satisfied with your purchase, you may return it within 15 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.

 

To return your item(s) please pack them pack them carefully and include the Packing List included with your order. Be sure to specify the reason for the return, and what action you would like us to take: Free Replacement or Refund.

 

Top Questions about Shipping & ReturnsHow will I know when my order ships?

When your order ships, we will e-mail you a Shipping Confirmation. If tracking service is available, we include the Tracking or Airway Bill number in your Shipping Confirmation e-mail (if you do not receive a tracking then tracking service is not available for your package).

 

Gifts:

 

This is a gift, is the recipient going to see the costs?
The packing slip does include pricing information. The e-mail notifications, however does reference pricing so if you are sending a gift, we suggest you do not use the recipient's e-mail address.

 

Can my gift include a note?
We can add a note on plain paper . Just write your note in the order instruction area on the Order Invoice. We will remove the packing slip as it contains pricing information.

 

How is my order packaged?
We package your order in USPS supplied packaging supplied by the United States Post Office.

 

 

If for any reason you are not completely satisfied with your purchase, you may return it within 15 Days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded.